headux machines support a comprehensive range of industrial processes including MIG/MAG (GMAW), Double-Pulse MIG, Pulse MIG, TIG (GTAW), MMA/ARC (SMAW), and Plasma Cutting.

Our machines weld mild steel, stainless steel (AISI 304/316), aluminium alloys (Double-Pulse MIG), and flux-cored wire (FCAW).

Duty cycle is the percentage of a 10-minute period a machine can weld continuously. A 60% duty cycle at 145A means 6 minutes welding, 4 minutes cooling. All headux machines are rated per IEC 60974-1.

Selected models support external control interfaces for robotic integration. Contact our B2B team with your specifications.

We recommend a multi-process MIG/MMA machine in the 160–200A range for home workshop use. Contact us with your materials and project type for a free recommendation.

Yes. headux operates a structured B2B wholesale program with tiered pricing. Contact info@headux.de with your company details and estimated annual volume.

Yes. EU-registered businesses with a valid VAT number may qualify for 0% VAT under EU Directive 2006/112/EC. We issue formal quotations and pro-forma invoices compliant with EU accounting standards.

Standard B2B orders use prepayment (bank transfer/SEPA). Established accounts may apply for Net 14/Net 30 terms subject to credit assessment.

Yes. We offer OEM and private-label arrangements for qualified partners meeting minimum order quantities, including custom branding and packaging.

Visit our Distributor Program page for full details on eligibility, territory exclusivity, and onboarding.

All orders ship from our warehouse in Wahlrod, Germany within 1–2 business days. Germany: 2–4 days. EU Central: 3–5 days. EU Peripheral: 5–7 days. Outside EU: 7–14 days.

No customs duties apply within the EU. VAT is applied at checkout. B2B customers with a valid EU VAT number may qualify for reverse-charge VAT treatment.

Shipping costs are based on package weight and destination, displayed at checkout before payment.

Yes. We coordinate pallet and freight shipments via DHL Freight and DB Schenker. DDP terms available for select destinations. Contact us for a freight quote.

Under EU Directive 2019/771, all consumers are entitled to a minimum 2-year statutory guarantee from delivery. headux fully complies across all EU member states.

You have 14 calendar days from delivery to withdraw, per EU Directive 2011/83/EU. Notify us at info@headux.de. Return shipping is borne by the customer unless the item is defective.

headux provides a manufacturer warranty covering defects in materials and workmanship under normal use. Terms are stated on each product page. Misuse and unauthorised modifications void the warranty.

Email info@headux.de with your order number, issue description, and photos. We respond within 2 business days. Do not return goods without an RMA number.

No. The 14-day right of withdrawal applies only to B2C transactions. B2B purchases are governed by our B2B Terms & Conditions.

Yes. All headux machines carry CE marking and comply with IEC 60974-1, EN 60974-10 (Class A), LVD 2014/35/EU, EMC 2014/30/EU, and WEEE 2012/19/EU (DE 85577200). CE Declaration of Conformity documents are available via our Quality & Certifications page.

Yes. We provide CE Declaration of Conformity, test reports, IEC certificates, safety data sheets, and product specs. Contact info@headux.de.

Standard safety features include thermal overload protection, Power Factor Correction (PFC), IP23 ingress protection, Insulation Class F, and anti-stick/arc-force functions (MMA mode).

Yes. Our products comply with REACH Regulation (EC) No 1907/2006 and RoHS Directive 2011/65/EU. Compliance declarations available upon request.

All manuals and technical data sheets are available from our Manual Download Center. Contact us with your model and serial number if you cannot find your document.

Yes. headux guarantees long-term spare parts availability for all current product lines. Contact us with your model and part reference number.

Primary support languages are German and English. Additional European languages available on a best-effort basis. B2B accounts can request a dedicated multilingual account manager.

We are building an EU service partner network. Currently we offer remote technical support and can coordinate with authorised service centres. Contact us to discuss SLAs.

headux processes personal data in full compliance with GDPR (EU) 2016/679. We collect only data necessary to fulfil orders. Your data is never sold. See our Privacy Policy.

Under GDPR you have the right to access, rectify, erase, restrict, object, and port your data. Contact info@headux.de. We respond within 30 days per GDPR Article 12.