headux — After-Sales Support
Order Tracking
Enter your order details below to get real-time shipping and delivery updates for your headux welding machine.
📦
1–3 Days
Processing Time
🚚
3–7 Days
EU Delivery (Standard)
📍
Full Tracking
All orders tracked
📧
Email Updates
Automatic notifications
🔍
Real-Time Status
Track Your Order
Our team will respond with your latest order status within 1 business day.
📌 Order Status Guide
⏳ Processing
Your order is confirmed and being prepared for dispatch.
📦 Dispatched
Your machine has left our warehouse. Tracking number sent by email.
🚚 In Transit
Your order is on its way. Check carrier link for live updates.
✅ Delivered
Your order has been delivered. Register your warranty now.
❓ Didn't receive a tracking email?
- Check your spam / junk folder
- Allow up to 3 business days for dispatch
- Verify the email address used at checkout
📦 Delivery Information
| Germany | 2–4 days |
| EU (Central) | 3–5 days |
| EU (Peripheral) | 5–7 days |
| Outside EU | 7–14 days |
🏢 Headux International GmbH
📍 Waldstrasse 7, 57614 Wahlrod, Germany
